What amount of power is needed for the machine to work?
Power up the ice cream extravaganza! 

The 2 flavor + twist ice cream machine needs its own dedicated 115-volt, 20-amp circuit and the 1 flavor machine needs its own dedicated 110-volt, 15 amp circuit with a ground to unleash its sweet magic. No other electrical devices can hog the spotlight on the same circuit, not even the lights. No power problems allowed, or else no refunds for you!

Can I provide my own extension cord?
Extension cord shenanigans, anyone? Sorry, but the soft-serve machine has its preferences. Only the cord we provide can power up this sweet treat generator. If you need an extension cord for your event, give us a shout, and we'll hook you up with the right vibes.

How do I decide serving size? How big is a serving?
Let's talk scoops and smiles! We consider each serving to be about 4oz of pure joy. We'll supply you with 6oz cups, giving you room for toppings and extra happiness. But remember, everyone's got different cravings, so some may go for more scoops, while others savor a smaller delight.

Can I increase my servings package before the event?
Oops! Did we underestimate your ice cream frenzy? If you realize you need more servings before the big day, just give us a heads-up. Shoot us a message, and we'll do our best to provide extra mix if it's available and crunch the numbers to quote you the extra scooplicious cost.

How long does it take to make the ice cream?
Let's time the countdown to frozen bliss! Once you plug in the soft-serve machine and pour in our top-secret mix, the magic starts. Drumroll, please! In just about 30 minutes, the soft-serve ice cream will be ready to dazzle taste buds and make dreams come true! Please keep in mind that the hoppers are only so big... so if you guests are lining up to enjoy this special treat...there may be times you need to give the machine time to catch up. The weather if super warm also affects the speed of the freezing process.

What do I need to do to the machine during the event?
Attention, ice cream guardians! While the party's on, it's crucial to keep the machine in its happy place. Follow the instructions given at pick up but remember, all other buttons are off-limits, so the machine can keep doing its thing. And hey, for larger events, we'll provide extra mix to refill the hopper when it gets low. Let's keep the ice cream flowin'!

Do I need to clean the machine before bringing it back?
No need to break out the mop or put on rubber gloves! We'll handle the deep cleaning part for you. But before you drop off the machine, please be a dear and drain all the mix from the hopper. Give it a quick rinse, and we'll take care of the rest. No cleaning stress, just more time for ice cream bliss!

Can the machine be placed outside?
Let's take the ice cream party outdoors, shall we? The machine loves some fresh air and sunshine. Howeber, If it's a sunny day, or it's super warm please don't forget to provide some shade, so the machine can perform at its best. And if rain decides to join the celebration, have a backup plan ready. Find a cozy spot, like under a tent or in a garage, to keep the cart and soft-serve machine covered and dry.

Does the machine make noise?
Let's jam with the soft-serve symphony! The machine will occasionally serenade you with some tunes while it whips up the frozen goodness or keeps the mix cold. So.... in other words, It's not silent but it's not a rock concert.